Keep your Grameenphone number active while abroad

Keep a Grameenphone prepaid number active abroad on two files that do not add together. The recharge matrix sells validity of 30, 60 or 365 days by amount. After that validity, the same page may suspend the line for 60 days. Useful Information may suspend for 365 days after recharge expiry, and that file is not the matrix.

30, 60 or 365 days, then 60 days incoming only

Grameenphone's recharge validity matrix lists the bands as:

After those days the matrix states: After the expiration of the recharge validity (main account validity), GP may without any notice, suspend prepaid customer’s account for 60 days. During suspension period, prepaid customers can avail only Incoming call and SMS service. After the suspension period, all services including Incoming call and SMS service will be stopped, any outstanding emergency balance dues will be adjusted from main account balance. GP is not liable to inform subscriber about the suspension of his/her account.

Leftover sits inside that window. The same matrix states: "The main account balance can be carried forward only if a customer recharges within the validity period of the previous recharge or within the suspension period of 60 days. Any recharge after the expiry of the mentioned period shall not be refundable nor shall revive the connection."

Reactivation is a later sentence on that page: "After expiry of recharge validity, prepaid customer can easily reactivate the number by recharging anytime within 12 months (365 days). After this period, Grameenphone prepaid connections will be permanently deactivated." The 60 days are that suspend. The 12 months (365 days) to reactivate are another sentence. Robi's recycle page states 11 months unused. That is not this 60.

Emergency Balance terms say Grameenphone may suspend the connection 60 days after recharge validity ends.

Useful Information suspends 365 days after expiry

Grameenphone's Useful Information, Additional Terms Prepaid item 7, states: After the expiration of the validity of the recharge, GP may without any notice, suspend a subscriber’s account for 365 days. GP is not liable to inform a subscriber about the suspension of his/her account.

Item 3 on that page states: "The different stages in the life cycle of a Prepaid subscriber’s account will be known as idle, active, suspended deleted/permanently disconnected/retired state the whole period shall not exceed 365 days under any circumstances."

Item 6 on that page states: "The balance of an account can be carried forward only if a subscriber recharges within the validity period of the previous recharge or within the suspension period of 365 days. Any recharge after the expiry of the mentioned period shall not be refundable nor shall revive the connection."

Those 365 days are not the matrix 60-day suspend. They are not the matrix sentence that says 12 months (365 days) to reactivate. They are not Robi's 11 months.

Account validity extender packs sell a 3-year pack at 997 taka and a 5-year pack at 1,498 taka. That page states: "After expiration of account validity (recharge validity) of these packs, customer will fall under recycle process." Those packs are not the 11-month recycle on the Bangladesh country page.

Before you fly

• Count from the listed band. Tk 20-149 is 30 days. Tk 300 and above is 365 days.
• After that validity, the matrix may suspend the line for 60 days, incoming call and SMS only.
• Leftover taka carry forward only if a recharge lands inside previous validity or that 60 days.
• 12 months (365 days) to reactivate is another matrix sentence. Useful Information may suspend for 365 days after expiry.
• Whether inbound texts while abroad reset any of those counts is unverified.